Newcastle Metro Radio Arena

Arena Way, NE4 7NA Newcastle

Venue information

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Please see below for venue information. You can also find information on the Metro Radio Arena as well as a guide to the city of Newcastle on the official venue website by clicking here

The Newcastle Metro Radio Arena, officially ranked the 7th busiest venue in the world by Pollstar magazine, is the largest concert and exhibition arena in the North East of England and is owned and operated by SMG Europe.

The Newcastle Metro Radio Arena has a strong commitment to the North East as a region, and is more than capable of supporting the very best in entertainment in its huge 40,000sq metre site.

The 11,000 plus seater purpose built Arena was the brainchild of former Animals stars, the late Chas Chandler and his partner in Park Arena Nigel Stanger. It opened in November 1995 and the first concert saw the legendary David Bowie grace the stage.

Some of the biggest names in the business have wowed crowds at the Arena including the likes of Oasis, Rod Stewart, Coldplay, Kanye West, Justin Bieber, Beyonce, Rihanna, Take That, Kings of Leon, Kasabian, Peter Kay, Mamma Mia, Cirque Du Soleil and the internationally acclaimed Riverdance and Les Miserables to name just a few.

Since its opening, the Metro Radio Arena quickly established itself as a leading UK venue and major North East landmark, alongside the Tyne Bridge, Angel of the North and Hadrian's Wall. It has already played host to millions of visitors to concerts, exhibitions, conferences and world class sports events.

Thousands of children and adults alike have watched the sensational Disney on Ice performances, whilst sports enthusiasts have enjoyed World Championship boxing, WWE wrestling and Premier League Darts at the Newcastle Metro Radio Arena.

Metro Radio Arena box office opening hours From 7th January 2013

Monday: Friday 10am – 4pm
Saturday: 10am – 2:30pm
Sunday: Closed


Event information: Customers can collect tickets from the Metro Radio Arena box office at any time after booking. The card holder must collect tickets unless letter of authorisation is provided. Card and order number are needed to collect tickets.

Ticket information:
You have chosen to collect your ticket(s) at the Metro Radio Arena. Your ticket(s) will be available an hour before the event, please print and take your order confirmation.

Newcastle Metro Radio Arena
4.2 (106 Reviews)
Acoustics & sight lines
On-site service

Selected reviews for this venue:

Wolf, 24/07/14
The review is clear. The acoustics leave the sound just loud, the tones are lost in the roof somewhere and the voices just harsh. Despite constant complaint nothing has been done, there are so many inadequate viewing points to the arena, instead of bringing in better seating and utilising the floor space better they have installed big screens, isnt that like watching the DVD with dodgy sound? For the money you spend, not even including the vastly overpriced bar, you expect better, much better. The atmosphere was boosted by Elton John so have added a check more than I would have.
Elton John (24/07/14) - Elton John Rocked but the venue...
I have to say from the start that Elton John was a take it or leave it artist for me but that was before the concert, live was just an unbelievable experience. The feeling and enthusiasm he performs with is just incredible. His band compliment him perfectly. Songs I hadnt really had much time for took on an entirely different meaning and was genuinely moved to tears by some and lifted from my seat for others. Elton was 5*and then some, the venue however isnt. The acoustics just dont work well and there are some vantage points that are very poor, so much floor space was left unused and what could be am intimate and rich sounding venue is made cold and alienating. It can be simply fixed but never has been, big screens are the sticking player fix and it just isnt the same. Elton John was fantastic, incredible and Im sure could have played another hour without fatigue and I would have loved it. The venue just isnt good enough, it needs to spend money getting the acoustics right. Oh and the bar prices are phenomenal, if you need a drink get one from the many bars on the way in. Even the bar staff, friendly and polite, were apologetic. A special mention for Bright Light, Bright Light who were excellent. Clever and meaningful lyrics thoughtfully performed. They are an incredibly underrated band that deserve this platform. Have I said Elton John was incredible?
First Time Elton Attendee, 08/07/14
Elton John (08/07/14) - Excellent Performance
Great performance from the artist and the band. Music of the highest level. His voice was great, as was the piano playing.
Elizabeth Murray, 08/07/14
Did not enjoy the venue the acoustics were terrible, could not hear the words of the songs from both support group and Elton John.
Elton John (08/07/14) - Elton John at Metro radio Arena Newcastle
I am sorry to say I was very disappointed with Eltons concert, was so looking forward to this venue. We could not hear the words Elton was singing as the music was so distorted it drowned out his singing. Having paid £150 for two tickets we think the organisers should have done a lot better with the sound quality. As a result of this we left after 1 hour, as a result of this I do not think we will be back to the Metro Radio Arena. yours sincerly E.Murray
Address: Newcastle Metro Radio Arena
Arena Way, NE4 7NA Newcastle
Public transport
Getting to the Newcastle Metro radio Arena by Public Transport

Take local bus services or the Metro to Central Station and the Arena is approximately 5 minutes walk away.

There are two bus routes that go to Railway Street next to the arena:

No 22 Goes from Market Street to the Arena, the last one is 6.25pm
No 604 Goes from Eldon Square, the last one is 11.00pm

All public travel information is available from the Nexus website or Traveline on 0871 200 22 33.

By road
How to get to the Newcastle Metro radiop Arena by Car or Coach

The Metro Radio Arena Newcastle is only 3 minutes from the A1 North - South route. Take the A184 signposted 'City Centre', then follow the A189 over the Redheugh Bridge. When in the vicinity of the Arena, follow the signs to the appropriate car parks.


Newscastle Metro Radio Arena event Car Parking

There are over 600 convenient Official Car Park spaces available on site at the rear of the building that offer;

CCTV cameras
Regular security patrols

Alternatively, when our Car Park is full, we recommend using the NCP Car Park located next to the Arena, with its entrance on Redheugh Bridge Road.

You may be able to book your car park place when you purchase your event tickets; we have a limited number of discounted spaces available saving £1 on the usual fee, available for certain concerts.

Cars with wheelchair patrons can park at the Arena subject to availability on a first come first served basis. Pre-booking is not available.


Accessibility Information

Request Accessible Seating Tickets

To better accommodate your needs, Metro Radio Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Metro Radio Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required.

For those with difficulty operating a telephone please email Please note this email address is only for patrons who cannot operate a telephone, all other enquiries should be made via the booking hotline.

* Box office information is subject to change.

Accessibility Booking Hotline: 0191 260 6066

Pregnant Ladies Attending Concerts

Before attending a concert or event at the Arena you should carry out your own risk assessment.

We strongly advise that you discuss the situation with your GP and take his/her advice; you should consider the following:

The type of event i.e. heavy rock concert with lots of bass/vibration
Crowds, i.e. the type of audience i.e. lots of movement and jumping around
Standing/seating concerts. Standing is not recommended for pregnant ladies

Please take into account the noise and crowds that come with the type of concert/event that you wish to attend when making your decision.

Disabled Parking Facilities

We have many designated disabled parking bays available on site at no charge for badge holders (the badge holder must be present in the vehicle).

Metro Radio Arena Box Office Hours

Monday - Friday: 9.30am - 4.00pm
Saturday: 9.30am - 3.00pm
Saturday Evening Events - the Box Office will be open all day
Sunday: Closed Evening Events - Box Office will be open from 3pm

Christmas opening hours:
Monday 23rd Dec 10am –4pm
Tuesday 24TH Dec 9am-2pm
Wednesday 25th Dec- Thursday 26th Dec CLOSED
Friday 27th Dec 10am-4pm
Saturday 28th Dec 11am-2.30pm
Sunday 29th CLOSED
Monday 30th Dec 10am-4pm
Tuesday 31st Dec 10am-1pm
Wednesday 1st Jan CLOSED
Thursday 2nd-Friday 3rd Jan 10am-4pm
Saturday 4th Jan 11am-2.30pm
Sunday 5th Jan CLOSED

On event days the Box Office will be open until the main act goes on stage

The Arena Box Office has a low window to facilitate wheelchair access to services.