Venue InformationThe Metro Radio Arena Newcastle, officially ranked 7th as one of the world’s busiest venues by Pollstar magazine, is the largest concert and exhibition venue in the North East of England and is owned and operated by SMG.
The 11,000+ seater purpose built venue was the brainchild of former Animals stars, the late Chas Chandler and his partner in Park Arena Nigel Stanger. It opened in November 1995 with basketball, and the first concert, David Bowie, was on Thursday 7th December.
Since its opening, the Metro Radio Arena quickly established itself as a superb venue and major North East landmark, alongside the Tyne Bridge, Angel of the North and Hadrian's Wall. It has already played host to millions of visitors to concerts, exhibitions, conferences and world class sporting events.
Some of the biggest names in the entertainment world have paraded their talents here featuring the likes of Oasis, Guns ‘n’ Roses, Rod Stewart, Kylie, Elton John, Coldplay, Kanye West, Justin Bieber, Beyonce, Rihanna, Take That, Kings of Leon, Kasabian, Il Divo, Andre Rieu, Michael Buble, Peter Kay, Mamma Mia, Cirque Du Soleil and the internationally acclaimed Riverdance and Les Miserables to name just a few.
A seating plan for the venue can be viewed here.
Box OfficeThe box office is open from 10am-4pm, Mon - Fri and 11am-2.30pm on Saturdays.
On an event day, the box office will be open until the event starts. Any ticket collections – including reprints / duplicates and competition tickets – can be collected from 2 hours prior to the show starting.
Please note, box office opening hours are subject to change.
Bag PolicyPlease only bring essential items – large bags, backpacks, holdalls, luggage or computer bags will not be allowed into the venue under any circumstances. There is no storage or cloak room facility available, so please make alternative arrangements before arriving at the venue.
Exceptions will only be made for those with medical requirements and / or special needs, and must be communicated to the venue ahead of your visit via email.
Please note, all entry constitutes consent to search. A full list of non-permitted items can be viewed on the venue website FAQs page.
Currently there are no events for the Newcastle Metro Radio Arena .
Selected reviews for this venue:
Excellent standards and staff, clean easy to navigate no problems what so ever, everyone is so friendly and helpfull
Avenged Sevenfold (13/01/17) - Fantastic event
Went to radio arena to see avenged Sevenfold, was absolutely gutted when I found that my view of the stage was totally blocked out by cameras and lighting, however customer services were brilliant and moved me with no hassle thankyou for a awesome night, and being so understanding x
The venue was ideal for this concert. We were standing and the atmosphere on the floor was electric. The parking was good but a little pricey at the arena. The stage set up and the acoustics was exceptional. Nice one!
Queen & Adam Lambert (01/02/15) - Best concert yet
Ive been to a few concerts over the years and this is the best one yet! Unfortunately I was too young to have been able to see Freddie Mercury but these guys still made him a large factor in the show
Brilliant atmosphere drink rather expensive plenty of toilets only problem was at the centre of the stage was a big black Im thinking it was a camera which blocked our view of the screen
Queen & Adam Lambert (01/02/15) - Amazing
Absolutely fabulous Adam lambert was amazing would defiantly go back, only drawback was a drunk woman was up and down all night it would have been quicker for her to turn left but she always turned right and the whole row had to move for her
Address: Newcastle Metro Radio Arena
By Bus or TrainMany local bus services, Tyne& Wear Metro and rail services stop at Central Station – which is only around a 5 minute walk away from the Arena. Buses from Hexham, Stanley, Consett and many parts of Gateshead and Newcastle all stop at Central Station.
Eldon Square and Haymarket Bus Stations are around a 10 minute walk from Newcastle Arena.
Public Transport information can be found via Nexus or by calling Traveline on 0871 200 2233.
By TaxiTaxis can pick up on Railway Street / Arena Way before and after events. There is also a taxi rank at Central Station.
For sat nav users, the full venue address is: Metro Radio Arena, Arena Way, Newcastle upon Tyne, NE4 7NA.
Alternatively, when the car park is full, we recommend using the NCP Car Park located next to the Arena, with its entrance on Redheugh Bridge Road. The usual fee to park your car for an event is £6.
Cars with wheelchair patrons can park at the Arena subject to availability on a first come first served basis. Pre-booking is not available.
Booking TicketsAccessible tickets can be purchased from the Accessibility Team – either over the phone on 0844 493 6666 (select option 3), or in person at the Metro Radio Arena box office. Tickets may also be purchased via Eventim – the venue’s official ticketing partner – subject to availability.
Please note: all tickets are subject to a facility fee of 55p per ticket.
Customers are advised to share their access requirements, and any other information that may help the team book suitable seats within the arena at the time of booking.
Free Tickets for CompanionsWhere a patron with disabilities requires a companion to attend, then the combined total cost for patron and companion will be equivalent to the full price of one ticket.
Please note: this must be stated at time of booking, before payment is made.
Venue FacilitiesMetro Radio Arena provides the following facilities to assist with access requirements:
- Accessible parking is available free of charge on site, with the display of a valid blue badge (badge holder must be present & spaces are subject to availability)
- A box office window with a lowered counter
- All box office windows are fitted with a loop system
- Concession & Merchandise stands with lowered counter
- Designated seating areas within the venue for wheelchair users – or those with walking difficulties – and their companions
- Unisex accessible toilets fitted with radar keys
- Wheelchair accessible toilets available on every level
- A hearing loop system within the lower tiers. Please speak to the Accessibility Team for more details on booking this area
- Diabetic food is allowed in the venue
Contact DetailsIf the information you require is not listed above, please contact the Accessibility Team for further assistance:
- By phone – 0844 493 6666 (select option 3)
- By email – firstname.lastname@example.org
- By post – Metro Radio Arena, Arena Way, Newcastle Upon Tyne, NE4 7NA