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Top ten customer enquiries

  1. Where are my tickets?
  2. What is the ticketdirect delivery method?
  3. What is the status of my order?
  4. Can I cancel, exchange or add tickets?
  5. What does “Currently not available” mean?
  6. I’ve forgotten my password
  7. Why isn’t my preferred delivery method available?
  8. I have lost my tickets. What should I do?
  9. Why has my payment failed?
  10. What is “Gift Wrap”?

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