Customer Services
Question
What is the status of my order?
Answer
You can view the current status of your order through the ‘My tickets’ section in your MyEVENTIM account.
• Orders marked as "received" have been successfully submitted and will be processed as soon as possible.
• Orders marked as "in progress" are currently being processed and will be dispatched as soon as possible.
• Orders marked as "sent" have already been dispatched.
• Orders marked as "cancelled" unfortunately, will not be processed.
Click on the order number to display full details of your order, the delivery process and billing addresses.
Feedback
If you have any further questions, please use our search box or send an email to our Customer Services department.