first direct arena is the major entertainment venue located in the vibrant city centre of Leeds, hosting live music, comedy, entertainment shows and sporting events.
Voted Best New Venue in the World 2014 at the Stadium Business Awards, first direct arena has played host to some incredible artists since opening in September 2013, including Sir Elton John, Bruce Springsteen, Michael Bublé, Sports Personality of the Year, Gary Barlow, Prince, Miley Cyrus, Le Tour De France Grand Depart, John Bishop, Championship Boxing, Queen + Adam Lambert, Fleetwood Mac, Premier League Darts, Neil Young, Bette Midler, Drake, Morrissey, The Eagles, Pharrell Williams, John Legend, The MOBO Awards and Mumford and Sons.
The Arena’s unique "super theatre" style configuration is designed to enhance the arena experience, with all seats facing the stage and high quality acoustics providing the best sound experience in the UK. Spectators and performers alike will enjoy a more intimate atmosphere, with reduced viewing distances inside the 13,000 capacity venue.
first direct arena is operated by SMG Europe.
The seating plan for the venue can be viewed here.
Box OfficeThe box office is located to the left hand side of the main entrance doors at the venue, past the first direct bar. It is open from 10am - 4pm, Monday to Friday and from 10am - 2pm on Saturdays. The box office opens early on show nights and on sale days.
Additional InfoIf you are buying tickets for anyone 14 years or under, we advise you purchase a seated ticket. Please be aware that during concerts, people may stand up.
Eventim is the official ticketing partner for the first direct arena. If you don’t buy your tickets from authorised outlets, you run the risk of being refused entry to the venue or not getting any refund if the event is cancelled or postponed.
Currently there are no events for the first direct arena Leeds .
Selected reviews for this venue:
M White, 02/07/17
Love the first direct arena as ive been a few times now its a great addition to leeds. And the security is second to none. I will be visiting again in the future.
Mrs Brown's Boys (02/07/17) - Bloody Great
I took my wife to see this event and have never laughed so much in years it was way way better than the TV and im glad i went.
W White, 02/07/17
I feel lucky to live in Leeds as the Arena is a fantastic addition and its also great to be able to drive and park easily from home. I do find the food and drink expensive but apart from that its a great place to visit to watch live perfermances
Mrs Brown's Boys (02/07/17) - Fantastically funny
What an absolute amazing performance from ALL the cast i never stopped laughing throughout. I have wanted to see Mrs Browns Boys live for years and so glad i did. I would also like to add the live show was better than i could have ever expected i loved it ........ From start to finish it was amazing, funny, witty and cleverly written.
Celine Dion (26/06/17) - Totally awesome
Celine Dion surpassed all expectations. she has an amazing voice and we were thoroughly entertained from beginning to end. Well worth the ticket cost
Address: first direct arena
By TrainLeeds City Station on New Station Street is around a 15min walk from first direct arena and a major hub on the national, regional and local rail network – providing connections to a wide variety of destinations.
By BusThe nearest bus stops are:
- Clay Pit Lane
- Wade Lane / Lovell Park Road
- Woodhouse Lane
- Leeds City Bus Station – York Street, Leeds, West Yorkshire LS2 7HU
- Leeds Corn Exchange Bus Point – New Market Street and Call Lane, Leeds, West Yorkshire LS1 6DG
- Leeds Station Interchange – New Station Street, Leeds, West Yorkshire LS1 4JE
- Leeds City Bus – £1 charge. Runs Mon - Fri every 8-10mins from 6.30am - 7.10pm, and Saturday every 8-10mins from 7.50am - 7.10pm.
By CoachLocated on Dyer Street next to Leeds City Bus Station and approx. 15mins walk from first direct arena, the coach station provides national and regional connections to a wide variety of destinations.
Leeds Bus Station is Wheelchair Friendly. All bays at the station have also been modified so that wheelchair users can get on and off buses easily. It is also registered as a Safe Place, which allows support and help for any persons with a disability to come into the station and ask for assistance.
By TaxiA hackney taxi rank is available at first direct arena and is signposted from the main doors of the venue. Additional ranks are available at a number of locations adjacent to the Arena – Merrion Way (after 10pm), Wade Lane, Merrion Street, Woodhouse Lane, Cookridge Street and Portland Way.
For Sat Nav systems, the venue postcode is LS2 8BY.
For live travel updates, please visit the Leeds Travel Info website.
Drop Off and Pick UpPlease arrange to drop off and pick up away from the Arena – due to the city-centre location and size of events, road closures and diversions may be in place at the end of an event – making it difficult to return to your chosen meeting point.
The recommended official car park is Woodhouse Lane Car Park, located on Woodhouse Lane – offering 1,272 spaces and easy access to the ring road at the end of the show.
The Merrion Centre Car Park – located on Merrion Way – is adjacent to the arena. It is our closest car park, but visitors may experience delays leaving this location due to traffic restrictions on Merrion Way.
Both car parks are open 24 hours a day and offer discounted rates on event days. Please note, these are not operated by the arena.
Car ParkingOn-street disabled persons parking spaces are available in the following locations:
- Adjacent to the arena (9 spaces)
- Elmwood Close (with a 6hour maximum stay)
- Tower House Street (6 spaces)
- Jacob Street (2 spaces)
- An accessible minibus parking space (subject to availability) on Brunswick Terrace, with a 4hour maximum stay
A car parking map – including disabled parking – can be viewed here.
Public TransportLeeds City Station is managed by Network Rail and provides accessible ticket machines, an accessible ticket office counter, an induction loop, ramp for train access (plus assistance to and from platforms), disabled persons toilets and lifts / level access to all platforms.
National Express operates four Leeds bus and coach stations with the Dyer Street Coach Station, owned and managed by Metro. They have introduced a dedicated team to help disabled customers – who can be reached on 08717 818179 (option 4). Please call before booking – and at least 36 hours in advance of when you want to travel.
EntranceAll front entrance points are accessible and are staffed throughout the event by venue safety stewards. Please speak to any member of staff if you have any questions. On entering the venue through the accessible entrance, you will receive a leaflet explaining venue emergency procedures.
If the entrance information you require is not listed, please contact the venue’s Accessibility Coordinator on 0844 248 1585 (option 2), or in person at the first direct arena ticket office. The following provisions have been made in terms of entrance arrangements:
- Lifts are available to take you down to floor seating Blocks A onwards, up to level 2 Blocks 101 – 109, 210 - 220 and up to level 4 Blocks 321 – 333.
- Escalators are also available up to levels 2 – 4, Blocks 101 – 109, 210 – 220 and 321 – 333.
- Wheelchairs are available to borrow on entry for short distances to your seat – subject to availability.
Assistance DogsAssistance dogs are welcome at first direct arena and will be looked after in a secure environment during the event (if required). A number of seats in the arena do incorporate extra space to the front, should you want your assistance dog with you in the arena. An extra area will be allocated for your assistance dog toilet – please ask a member of staff for information.
Visual ImpairmentSeats are reserved close to the stage / performance area for visually impaired customers, for all events at the Arena. These seats are strictly limited (subject to availability) and booking in advance is essential.
Special Medical Needs or PregnancyIf you are pregnant or need specialist medical care, you are advised to get advice from your GP or consultant before attending an event.
ToiletsDisabled person toilets are available on all levels of the arena. Ambulant disabled person toilets – which are slightly larger than standard toilet cubicles – have an outward opening door and slightly more space. Grab rails are available within the main male and female toilet provision on all seating levels. For directions or assistance, please ask a member of the stewarding team.
Changing Places ToiletA Changing Places Toilet is provided just off the ground floor concourse. This is a facility for people with profound and multiple disabilities, who need extra facilities to allow them to use the toilet comfortably. The Changing Places Toilet at the first direct arena incorporates a height adjustable adult-sized changing bench, a tracking hoist system, a height adjustable basin, a centrally placed toilet, adequate space for a disabled person and up to two companions and a large waste bin. The Changing Places Toilet is locked using a RADAR lock.
Please note that the sling for the hoist system is not provided. Further information on this facility can be provided if required.
Baby Changing FacilitiesBaby changing areas are available on the main concourses, on all seating levels.
Concourse Concession Stands (Bars & Merchandise)All venue facilities are fully accessible.
Facilities for those who are deaf and/or hard of hearingAn RF induction loop is installed which gives coverage throughout the arena. Please go to the customer service / information point (in the centre of the main doors on arrival) for a receiver.
Seatingfirst direct arena has been designed to be accessible for everyone. Access to the upper tier of seating (Block 321 and above) may require the negotiation of steep steps and so may not be suitable for some people with mobility problems. The front of Block 321 is 19m from ground level and rises to 29m at the rear.
When booking, please make staff aware of any access requirements to ensure they secure the most suitable seats / location for you.
If you have any further questions please call our ticket line on 0844 248 1585 (option 2 for accessible ticketing enquiries, or option 6 to speak to someone at the first direct arena).
Booking TicketsFor telephone bookings: 0844 248 1585.
Open Mon - Fri, 9am-5pm. Select option 2 for accessible enquiries.
Booking in person: Visit the first direct arena on-site ticket office. This is located to the left hand side of the main entrance doors at the venue, past the first direct bar. Opening hours are 10am - 4pm Mon-Fri and 10am - 2pm on Saturdays, subject to change. The ticket office opens early on show nights and on sale days.