indigO2 London - Accessibility

indigO2 is a 2,350 capacity live music venue, designed in a theatre-style configuration. There is seating on the balcony and the floor can be all standing, part seated or completely seated depending on the event.

Access to indigO2

indigO2 is approximately 30m from the main entrance to The O2. The main concourse is a step free smooth surface for ease of access. Should you be unable to queue please contact a member of staff who will arrange for priority entry once the doors open. All entrances are manned by trained stewards and accredited security personnel.

Accessible seating areas

Accessible seating is provided on every floor. Visitors are advised to book though the disabled access booking line where they will be allocated the best seats available for their requirements.
Disabled Booking Line: 0870 600 6140
Customers outside the UK: +44 (208) 463 2259
Typetalk: 18001 0870 600 6140

Please note other audience members may stand up during an event.

Assistance dogs

Assistance dogs are welcome within indigO2. Assistance dogs may be taken into wheelchair accessible seating areas. However, if you are seated within an ambulant seating area please contact a staff member on arrival who will be happy to look after your dog for the duration of the event or a designated time during the event. Water bowls are available on request.


Wheelchair accessible toilet facilities are available on every floor. Should you require changing facilities or assistance, please contact Customer Services in advance of the event to make arrangements.


Cloakrooms are available on every floor at the cost of £2 per item.

First Aid/Medical Assistance

Qualified staff and facilities are available. Should you have any specific medical requirements or concerns please contact us on Customer Services on 020 8463 2000 or e-mail prior to arrival.