O2 Academy Leicester - Accessibility

Booking tickets
Disabled customers should buy one standard ticket which will allow themselves and a companion into the venue. Then contact the venue on 0116 2231181 / 0116 2231122 or email boxoffice@o2academyleicester.co.uk to discuss arrangements and organise your companion ticket should one be required.

The disabled access area is on the balcony level in O2 Academy Leicester and access into the venue is on street level for all rooms.

Companion / Carer Ticket
This venue offers one free companion ticket this can be booked by contacting the venue directly (on details provided above). These can be limited in availability so please ensure you contact the venue as soon as possible to arrange.

Companion / carer ticket holders should be able to meet the needs and assist the person they are accompanying in the event of an emergency.

Braille information sheets are available on request please email boxoffice@o2academyleicester.co.uk or call 0116 2231181.

Arriving at the Venue
We recommend arriving at the venue 10 - 15 minutes prior to the doors opening. The door time will be stated on the tickets or confirmations. Please try to arrive at the venue no later than 60 minutes after the doors open.

On arrival please go the Box office and present your confirmation email.

Accessible Area & Facilities
The area at O2 Academy Leicester is located near the entrance on the balcony next to the stage and can be accessed by wheel chair, level access, lift. The area can accommodate up to approximately 3 wheelchairs with 3 seats.

There is level access to this area and you will be taken to this area by a member of our security team.

There are 2 accessible toilets in Academy 1 one on the balcony level and one on the stalls level which can be accessed by a lift.

Transport & Other Local Information
The nearest station is Leicester, and from there the venue can be reached via a short taxi ride.

Whilst we have no actual parking at the venue there is a space to be dropped off at the front doors, with on road parking available and car parking at Victoria park 5 minutes up the road.