O2 Academy Sheffield - Accessibility

Booking Tickets
To book tickets for O2 Academy Sheffield:

After purchasing your ticket(s) please call Box Office Manager 0114 253 7782 between 11am and 4pm (Monday-Friday) to book into the disabled area..

Once you have been in contact with the venue you will be sent an email confirmation that should be printed off and brought with you when you attend the event.

You can also contact the box office through text relay www.textrelay.org.uk should this be required.

Companion / Carer Ticket
This venue offers one free companion ticket this can be booked by contacting the venue directly. These can be limited in availability so please ensure you contact the venue as soon as possible to arrange.

Companion / carer ticket holders should be able to meet the needs and assist the person they are accompanying in the event of an emergency.

Braille information sheets are available on request please email mail@o2academysheffield.co.uk or call 0114 253 7774

Arriving at the Venue
We recommend arriving at the venue 10 - 15 minutes prior to the doors opening. The door time will be stated on the tickets or confirmations. Please try to arrive at the venue no later than 60 minutes after the doors open.

On arrival please go Box Office Entrance and make yourself known to the security staff.

Accessible Area & Facilities
The area in O2 Academy1 (main room) is located on the balcony and can be accessed by lift. The area / platform can accommodate up to approximately 4 Wheelchairs with 4 seats.

The area in O2 Academy2 is located to the side of the stage (stage right). Accessed by lift, the area can accommodate 2 wheelchairs and 2 seats.

There are 2 accessible toilets in Academy 1 + 2 both of these are accessed by radar Key which can be requested from a member of staff if need be.

Bar Service
There are a number of bars around the venue and in the balcony, all having lowered counters.

Box Office The box office has an accessible counter and an induction loop. Access to the box office is via the ramp outside the venue which goes from street level to the venue entrance.

The merchandise area is located in the stalls area of Academy1. The counter is not lowered however staff will assist when necessary.

Strobe Lighting & Effects
Events may use strobes, stroboscopic lighting, smoke effects & pyrotechnics. On such shows signs are displayed. On shows with a higher than usual amount / level of this effect extra signage is displayed.

Transport & Other Local Information
The nearest train station is Sheffield Station which is situated on the Sheaf Street which is an accessible station.

Sheffield Coach Station is located close to the venue on Ponds Street and is an accessible station.

NCP parking is located directly under the venue and is accessible for wheelchair users.

Details of nearby accessible hotels, bars and restaurants can be found on: www.directenquiries.com