Symphony Hall opened in 1991 to immediate public and critical acclaim. With its world class acoustics and stunning auditorium it is considered to be not only the UK’s finest concert hall but also one of the best in the world.
Symphony Hall presents prestigious international orchestras and is also home to the City of Birmingham Symphony Orchestra. Complementing the classical programme is the best in jazz, world music, folk, rock, pop and stand-up comedy. The Hall also plays an important role in the life of the region and is regularly used for community events, graduation ceremonies and conferences. In all over 370,000 people attend around 320 events at Symphony Hall every year.
Its 2262-seat auditorium is a model of modern concert hall design and its superb acoustics, engineered by Artec Consultants Inc, New York, are the benchmark by which new concert halls are measured. In 2001 the Hall was completed with the installation of the 6000-pipe Symphony Organ.
27/06/17 / 19:30
Some of the most literate and moving songs in popular music.
19/10/17 / 19:30
The ever-changing Waterboys announce tour with dates at London, Birmingham, Manchester and Gateshead
30/10/17 / 19:30
Multi-platinum international music sensation and 2017 Grammy® Nominee Celtic Woman, returns with their all-new tou...
20/11/17 / 19:30
Critically acclaimed Joanna Shaw Taylor plays dates in London, Cambridge, Manchester, Bristol and Birmingham
03/02/18 / 19:30
Tickets for Paul Carrack in Concert - the legendary Sheffield-born singer, songwriter tours the UK
Selected reviews for this venue:
Poor disabled facilities. We were in the gods and I had to get my 90 year old mother up and down several flights of stairs and when I asked for assistance was told, sorry there are only 2 of us on this door!
Jonathan & Charlotte (01/07/13) - Amazing!
These 2 young stars are even more incredible live. They have come such a long way in such a short period of time and its rediculous that at their ages to have such brilliant voices. A fantastic and amazing concert and cant wait to see them again. Only downside is that The Symphony Hall is not geared for the disabled which is most surprising and ticket options gave no option for requesting disabled facilities. We were in the gods and I had to get my 90 year old mother up and down several flights of stairs
Address: Symphony Hall
Birmingham New Street and Snow Hill stations are within easy walking distance of Town Hall and Symphony Hall. Moor Street and Five Ways are slightly further away but still within walking distance. (NB Birmingham International serving Birmingham International Airport and The NEC, is approximately 10 miles away.)
There are fast and frequent rail services to the centre of Birmingham with free parking at many Centro stations. The Centro Hotline on 0121 200 2700 (open 7.30am – 10.30pm every day except Christmas Day) can help you plan your journey.
Rail Works & Travel – Please Note
We suggest you check the situation before travelling and allow additional time for your journey if rail work is planned. Please contact National Rail Enquiries on 08457 484950 for information on engineering works as close to travel as possible and Network Rail Helpline on 08457 114141 for information about Birmingham New Street.
Birmingham International Airport. Frequent trains to the City Centre run from the adjacent Birmingham International Station.
Birmingham is at the hub of a comprehensive motorway network that connects to every corner of the country via the M5, M6, M40 and M42. Follow signs to Birmingham City Centre then follow the brown tourist signs to the Convention Centre and NIA. (Symphony Hall is not featured on road signage.)
There is a taxi rank across the road outside the Hyatt Regency Hotel.
Holliday Street and Town Hall multi-storey car park (formerly Brunel Street) car parks are all within walking distance of Town Hall.
The main Pay & Display car park underneath the National Indoor Arena (NIA) is about a 10 minute walk from Symphony Hall. Additional spaces are available in the local Paradise Circus multi-storey car park (formerly Brindley Drive), Brindleyplace and Cambridge Street car parks.
THSH Members enjoy reduced car parking at Brindleyplace. A flat rate fee for the whole evening can be paid beforehand, saving you time and money.
For information about the Drop Off Facility and Parking for Blue Badge holders at Town Hall and Symphony Hall, please visit our Information for Disabled Visitors page.
For detailed information about Blue Badge parking in Birmingham, please visit Birmingham City Council’s Blue Badge Parking Page, including a downloadable pdf leaflet.
NB The Civic Centre car park adjacent to The Rep has now been closed to accommodate the Library Development.
Due to the close proximity of the National Indoor Arena (NIA), traffic and parking may be problematic on nights when the NIA is hosting large scale events. For the latest updates please see the Travel posts in the News section.
Everyone is welcome at Town Hall and Symphony Hall and we will do whatever we can to ensure that you have an enjoyable visit. Staff are always available to help, so please ask us if you need any assistance.
General Information & Getting in Touch
Box Office Minicom Line 0121 644 6140 To enquire about facilities for disabled people please call 0121 780 4949 THSH What’s On Guides are available on CD, free of charge, from VISTA Margaret Road Off Gwendolen Road Leicester LE5 5FU Telephone 0116 249 0909
Discounts on full-priced tickets are available for disabled people and one companion on certain concerts. Please use the dedicated phone line for disabled patrons (0121 780 4949) when booking your tickets and discuss your needs with a member of our Box Office team.
Town Hall, Symphony Hall, and the ICC are accessible to wheelchair users and there are various positions where wheelchair users can be seated. If you are a wheelchair user, it is very helpful to know if you would prefer to transfer from your wheelchair to a seat or whether you will be remaining in your wheelchair for the performance. If you need to borrow a wheelchair to transfer from the main entrance to your seat, please ask a member of staff when you arrive.
Toilets accessible to wheelchair users are available on Levels 3, 5 and 5a at Symphony Hall, and on all Levels at Town Hall. Some toilets at Symphony Hall require a RADAR key – please ask a member of staff if you do not have your own RADAR key.
Visually Impaired People
Guide dogs are very welcome. You can either keep them with you in the auditorium during the concert or event, or we will be happy to look after your dog for you in the foyer while you enjoy the performance. Please ask a member of staff if you would like help to get to your seat.
Hearing Impaired People
Town Hall is equipped with an induction hearing loop. You will need to switch your hearing aid to the appropriate setting to make use of this system. Symphony Hall is equipped with an infra-red hearing enhancement system, which can be used either in conjunction with a hearing aid or with ear-phones. In both cases you will need a receiver to use the system, and these are available to borrow, free of charge, from the Cloakroom near to the Box Office.
People with Mobility Difficulties
At Town Hall access to the Stalls seats is up a small number of steps, or there is a lift or ramp if preferred. The Circle seats are located up one flight of stairs (a lift is available) but please note there are stairs inside the Auditorium in the Circle to access all rows except Row A. The main Bar, toilets and Cloakroom are on the level below the ground, down one flight of steps (a lift is available), and there are accessible toilets on every level.
At Symphony Hall there are some areas with loose seating which offer more leg-room – please ask the Box Office team when booking if you think you would prefer to sit in these seats. Lifts are available to access the upper levels of Symphony Hall but please note that there are steps within the Auditorium on all levels, including the Stalls. If you need flat access to your seats please ask when booking. There are bars and toilets on every level, and accessible toilets are available on Level 3, 5 and 5a. First Aid In the event of a medical emergency, please notify a member of staff who will be able to contact a first aider to help you.
Town Hall has accessible toilets on every level. On the Lower Level the toilet is located near to the Baby-Changing Room (turn right out of the lift).On the ground level (Stalls seats) there is an accessible toilet in each of the side foyers. On the Circle Level there is an accessible toilet in the Circle Bar (Door J side).
Symphony Hall has accessible toilets on Level 3 (near to the Cloakroom – this toilet needs a RADAR key – and another outside Door 1), and on the Executive Room corridors on Levels 5 and 5a. Please note that there is no accessible toilet on Level 4, although lifts are available for easy access to other levels.
Dropping Off & Parking for Disabled People
At Town Hall there is a convenient layby on Paradise Circus (alongside Town Hall) where disabled people can be dropped off and collected.
There are three parking spaces for Blue Badge holders directly outside Town Hall (accessed from Paradise Circus) – these must be booked at least 24 hours in advance by phoning Town Hall Stage Door on 0121 644 5039. You will be asked for your Blue Badge details, vehicle registration number, concert date, contact name and telephone number, so please make sure you have this information to hand when you call.
Other Blue Badge parking bays near to Town Hall are located on Margaret Street (near Cornwall Street) and Edmund Street (near Margaret Street).
At Symphony Hall disabled patrons can pre-book a drop-off/collect directly outside the main entrance to the ICC. You will need to book your drop-off at least 24 hours before your visit, by phoning the Box Office on 0121 780 4949. If you have not pre-booked, you will not be permitted access through the security barrier, so please remember to give us a call! ~
There are a very limited number of parking spaces at Symphony Hall for disabled people driving themselves. Demand for these spaces is often greater than we can supply, so we do try to prioritise these spaces for people who cannot be dropped off. To request a parking space, please call the Box Office on 0121 780 4949. You will be asked for your Blue Badge details, vehicle registration number, concert date, contact name and telephone number, so please make sure you have this information to hand when you call.
Additional free parking for disabled people is available on Level 9 of the North Car Park at the NIA (National Indoor Arena).
For detailed information about Blue Badge parking in Birmingham, please visit Birmingham City Council’s Blue Badge Parking Page, including a downloadable pdf leaflet, or call 0121 303 6644.