Top ten customer enquiries
- Where are my tickets?
- What is the ticketdirect delivery method?
- What is the status of my order?
- Can I cancel, exchange or add tickets?
- What does “Currently not available” mean?
- I’ve forgotten my password
- Why isn’t my preferred delivery method available?
- I have lost my tickets. What should I do?
- Why has my payment failed?
- What is “Gift Wrap”?