Customer Services

Eventim’s FAQ section is here to help you answer the most frequent queries, simply enter your question or search term below:


How do I contact Customer Services?

If you were unable to resolve your query using our FAQ section, you can contact a member of the Customer Services team directly from here. All questions are dealt with individually and we will respond as soon as possible. You can also write to Customer Services at the following address:

Eventim Customer Services
PO Box 65833

Alternatively you can contact us by telephone, Monday to Friday (excluding public holidays) 9am to 5pm.
Closed Saturdays and Sundays.
Bank Holidays 9.30am-4pm

0333 344 6250

Calls to the Eventim Customers Services cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes you may have in the same way as 01 and 02 calls from any kind of line including mobile, BT, other fixed line or payphone.


Was the information given helpful?

If you have any further questions, please use our search box or send an email to our Customer Services department.