Physical Access to the Venues
Wheelchair Access
There are 6 wheelchair spaces at both the Alhambra Theatre and St George's Hall. Level access is via Great Horton Road for the Alhambra and via the ramp on Bridge Street for St George's Hall. Please note scooters as outdoor vehicles are not allowed in the venues.
Wheelchair accessible toilets are available at both venues, and there is a low level counter at the Box Office at St George's Hall where you can pre-book and pick up your tickets.
There are 2 platform lifts available at St George's Hall for wheelchair users at standing performances only. The platforms are placed at the back of the auditorium and can be operated by the wheelchair user or carer (there is a staff member on hand to assist and explain the simple procedure in using the lift). Each platform can accommodate 2 wheelchairs and a carer.
Patrons wishing to use this facility can book their tickets in the normal manner mentioning that they would like to use the platform lift. Spaces are strictly allocated in the order tickets are purchased, i.e. on a 'first-come-first-served' basis.
NB. the use of both wheelchair platforms is governed by the technical requirement of the show. You will be advised at time of booking if only one platform is available.
Parking
Designated parking spaces are available for disabled patrons at the Alhambra on Morley Street and on Randall Well Street.
Please access the Morley Street spaces via Great Horton Road at the side of the Alhambra. Drive up to the controlled bollards, press the speech button to talk to the CCTV operator who will request that you show your disabled parking permit, viewed from a camera on the side of the building. For those unable to reach the button, the intercom will activate automatically after a short time. The bollards will be lowered allowing access to the one-way system.
After the show, automatic bollards facilitate your exit via Morley Street. If you are being collected after the performance, please make sure your driver has your parking permit ready to show at the controlled bollards. If you are being collected by taxi, please make yourself known to the House Manager who can arrange for the taxi driver to gain access to the one-way area outside the theatre.
There is a drop-off and pick-up point in the lay-by outside St George's Hall for wheelchair users with easy access up the ramp leading to the stalls level entrance.
Dining
Equipment is available in our restaurants to enhance your dining experience. Please make your request at the time of booking your table.
Deaf, Deafened or Hard of Hearing Visitors
Hearing enhancement
The auditoria at the Alhambra and St. George's Hall are equipped with infra-red audio systems. These enable patrons to independently control the level of volume required wherever they sit in the auditorium. Headsets are available from confectionery kiosks.
Captioned performances
We offer captioned performances for some shows. Captioning is similar to television subtitling and gives deaf, deafened or hard of hearing people access to live performance. The actors' words appear on display units at each side of the stage at the same time as they are spoken or sung. A qualified captioner operates the captions as the action happens on stage so it can be read by hard of hearing attenders at the same time as the actors are saying the words on stage.
Sign Language Interpreted Performances
We offer sign language interpreted performances for some shows. A signed performance is the usual full production with the addition of a Sign Language Interpreter who stands on the stage interpreting the show for deaf attenders.
Pre show notes are available to accompany signed and captioned shows. Please ask at Box Office when booking your tickets.
Visually Impaired Visitors
Guide dogs are welcome at our venues.
Audio Described Performances
We offer audio description for some shows.
Audio Described performances are designed to improve the experience of visually impaired and blind attenders. As well as listening to the dialogue on stage the visually impaired customer wears a headset and listens to a live description of the action on stage. The description only happens in between dialogue and supplements the voices of the performers in explaining the emotions and action of each scene.
