Patrons with specific access or seating requirements should book with the Box Office direct on 020 7395 5405. Bookings for specific seats should be made early to avoid disappointment. Bookings and enquiries can also be taken by email at access@theambassadorstheatre.co.uk.
Patrons with disabilities
We have prepared a Visual Story for children and young adults with sensory sensitivities. It is intended to help them prepare for a new experience and to become familiar with the new surroundings.
Stairs
The Ambassadors Theatre is located in West Street. It is situated next to the St Martin's Theatre and opposite the Ivy Restaurant. There is a small step into the foyer, where you will find the box office on the left. There are 26 steps down to the stalls auditorium and five up to the dress circle. All staircases have handrails and steps are highlighted.
Hearing impaired
There is an infrared system working throughout the auditorium with both loop and conventional headsets. Headsets must be booked in advance and a deposit is required. Upon arrival, please speak to a member of staff to receive your headset. Please be aware that sections of Stomp can be very loud.
Guide dogs
Guide dogs and hearing dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking.
Wheelchair access
Due to spatial restriction within the theatre, we are only able to accommodate wheelchair transfers. Patrons need to be able to transfer to one of our seats which have armrests. Our staff are always available to provide assistance and will store the wheelchair in the foyer during the performance, however they will not be permitted to lift patrons.
Drinks
There are 19 steps up from the foyer to the circle bar and 26 steps down to the stalls bar. Drinks in plastic cups may be taken into the auditorium.
Adapted toilets
There is no adapted toilet.
Toilets
Female toilets are located both 19 steps down the stairs to the stalls, and also up 26 steps from the foyer. Male toilets are up a flight of 8 steps from the foyer, and 26 steps down on the stalls level.
Underground access
The nearest underground station is Leicester Square Station. For detailed travel planning information, please visit the Transport for London Journey Planner.
Rail access
The nearest overground station is Charing Cross Station. For detailed travel planning information, please visit the National Rail Enquiries Journey Planner.
Bus
Nearby bus stops on Charing Cross Rd, serviced by the following buses: 14, 19, 22, 24, 29, 38, 40, 176 For detailed travel planning information, please visit the Transport for London Journey Planner.
Parking
The Q-Park Car Park in Newport Place offers a 50% discount to theatregoers on production of a properly validated parking ticket and theatre ticket. Tickets may be validated by the box office.
