Booking Information
To make an accessibility booking, please call 0191 251 5484, leave a message with your contact details and your call will be returned at the earliest opportunity.
Alternatively, email your booking request to
accessibility@smgnewcastle.co.uk.
Event information is available in large print upon request.
Accessible Seating
There are four designated wheelchair bays. The main auditorium is accessible by a ramp. There is a lift which travels to the first floor.
Accessible Facilities
There are two accessible toilets, located on the ground floor foyer.
Accessible Parking
The free car park located next to the Playhouse has five Blue Badge Holder spaces.
Personal Assistant Policy
Where a patron with disabilities requires a personal assistant to attend, then the combined total cost for patron and personal assistant will be equivalent to the full price of one ticket.
Hearing 'T' Loop System
Please advise when booking if access to the ‘T’ loop system is required. Rows D – M are located within the ‘T’ Loop System.
Assistance Dogs
Guide, hearing and other assistance dogs are welcome. Please be advised that some performances may have loud bangs; we recommend that show content is checked for suitability.
Box Office
The Playhouse Whitley Bay Box Office has a low window to facilitate wheelchair access to services.
