1. How do I buy a gift voucher?
You can purchase a gift voucher directly through our website. Simply choose the amount, add a personalised message if you wish, and complete checkout.
2. How will I receive my gift voucher?
All vouchers are delivered by email. You can print the voucher at home or forward it to the recipient electronically.
3. How long is the gift voucher valid for?
Our gift vouchers are valid for 12 months from the date of purchase.
4. Can the recipient use the voucher in more than one visit?
Yes - any remaining balance can be used on future purchases until the voucher expires.
5. Can I choose a specific amount for the voucher?
We offer a selection of popular amounts, but you can also enter a custom value to suit your budget.
6. Which shows can my gift voucher be redeemed against?
Gift vouchers can be redeemed against any show available for purchase on the Eventim website. Please note that vouchers can only be used at checkout on the main Eventim site and not on partner shops or external ticketing platforms. If you’re unsure whether a show is sold directly through Eventim, simply add it to your basket - the voucher field will appear at checkout when eligible.
7. Can I personalise the gift voucher?
Yes, you can add a custom message to your voucher during checkout—perfect for birthdays, anniversaries, Christmas, or special occasions.
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