Location
The venue is situated within the centre of the city. This venue is situated in Blackpool. The venue is not on a road with a steep gradient. The nearest mainline Railway Station is Blackpool North.

Parking
This venue does not have its own car park. On street marked Blue Badge bays are not available. The photograph shows the street outside the main entrance.

Outside Access (Main Entrance)
This information is for the entrance located to the front of the building. There is level access to the service. The main doors open towards you (pull). The doors are double width. The doors are heavy. The door opening is 145cm (4ft 9in) wide.

Outside Access (Leopold Grove Entrance)
There is not level access to the service. The main doors open towards you (pull). The door opening is 180cm (5ft 10in) wide.

Level Change (Leopold Grove Entrance)
There is a ramp or slope to access this area/service. The ramp or slope is located in front of and beyond the entrance. The ramp or slope is steep. The ramp or slope is permanent. The width of the ramp or slope is 130cm (4ft 3in).

Outside Access (Church Street - Box Office)
This information is for the entrance located to the front of the building. There is level access to the service. The main doors open away from you (push). The doors are double width. The doors are heavy. The door opening is 150cm (4ft 11in) wide. The opening times refer to the box office.

Outside Access (Church Street - Opera House)
There is not level access to the service. The main doors open towards you (pull). The doors are double width. The doors are heavy. The door opening is 140cm (4ft 7in) wide.

Level Change (Church Street - Opera House)
There are steps to access this area/service. There are 4 steps to the area/service. The lighting levels at the steps are bright. The steps are clearly marked. The steps are medium. The steps do have handrails. The handrails are on both sides. The doors are always held open during a show. The platform lift is used to overcome the steps which are situated just beyond the entrance.

Reception (Box Office)
The reception desk is 3m (9ft 10in) from the front entrance. There is level access to reception from the entrance. The reception desk is medium height. Lighting levels are bright. There is not a hearing assistance system.

Inside Access
There is not level access to the service. There is not a hearing assistance system. This venue does play background music. The lighting levels are bright. Level Change (Inside Access)

There is a moderate ramp (width 100cm) for access to the stalls in the opera house from the main entrance. There is level access to the opera house via the opera house entrance and the platform lift. There is an easy ramp (width 100cm) for access to the seating in the ballroom. There is a moderate ramp (width 230cm) for access to the amusement arcade.

Restaurant / Bar (Mezzei Cafe)
The following information is for the cafe. Once inside, there is level access to the service. Full table service is available. There is ample room for a wheelchair user to manoeuvre. No tables are permanently fixed. Some chairs are permanently fixed. No chairs have armrests. The nearest table is 45m (49yd) from the main entrance. The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm. The distance between the floor and the highest dining table is 73cm (2ft 4in) cm. Menus are hand held. Menus are not available in Braille. Menus are available in large print. Menus are clearly written. Menus are presented in contrasting colours. The type of food served here is snacks and sandwiches.

Theatre / Opera House (Ballroom)
There are designated spaces for wheelchair users. Designated seating is located the front of the auditorium. Wheelchairs are left with the patron. This venue does not provide audio described performances. There is not a hearing assistance system. There is not a wheelchair to borrow. Concessions are available. Assistance dogs are allowed in the auditorium. The location of the designated seating depends on the conference or events at the time.

Theatre / Opera House (Opera House)
There are designated spaces for wheelchair users. Wheelchairs are left with the patron. This venue does not provide audio described performances. There is not a hearing assistance system. There is not a wheelchair to borrow. Concessions are available. Assistance dogs are allowed in the auditorium. The location of the designated seating depends on the events at the time.

Other Floors The floors which are accessible by stairs are arena - ballroom - ground - ballroom balcony. There are 15+ steps between floors. The lighting level is bright. The steps are clearly marked. The steps are medium height. The steps do have handrails. The steps have a handrail on both sides. There is a landing.

Other Floors The floors which are accessible by stairs are stalls-circle foyer-circle-balcony foyer-balcony. There are 15+ steps between floors. The lighting level is bright. The steps are clearly marked. The steps are medium height. The steps do have handrails. The steps have a handrail on both sides. There is a landing. There stairs are situated in the Opera House.

Lift (Ballroom and Arena) There is a lift for public use. The lift is located at the rear of the venue. The lift is a standard lift. The floors which are accessible by this lift are arena - ballroom - ground - ballroom balcony. The lift is 100m (109yd) from the accessible entrance. Staff do not need to be notified for use of the lift. The dimensions of the lift are 1.4m x 1.4m (4ft 7in x 4ft 7in). There is a mirror to aid reversing out of the lift. The lift does have a visual floor indicator. The lift does not have an audible announcer. The lighting level in the lift is bright. The lift does not have Braille markings. The lift does not have tactile markings.

Lift (Opera House - Platform) There is a lift for public use. The lift is located immediately beyond the opera house entrance. The lift is a platform lift. The floors which are accessible by this lift are entrance - stalls. The lift is 4m (13ft 1in) from the accessible entrance. Staff do need to be notified for use of the lift. The dimensions of the lift are 0.9m x 1.1m (2ft 11in x 3ft 7in).

Lift (Opera House) There is a lift for public use. The lift is located in the opera house foyer. The lift is a standard lift. The floors which are accessible by this lift are stalls-circle foyer-circle-balcony foyer-balcony. The lift is 15m (16yd) from the accessible entrance. Staff do not need to be notified for use of the lift. The dimensions of the lift are 1.3m x 1.2m (4ft 3in x 3ft 11in). There is not a mirror to aid reversing out of the lift. The lift does not have a visual floor indicator. The lift does not have an audible announcer. The lighting level in the lift is low. The lift does not have Braille markings. The lift does not have tactile markings.

Accessible Toilet (Main Concourse- Floral Hall) There are accessible toilets within this venue designated for public use. Location of and access to accessible toilets Features and dimensions of accessible toilets Position of fixtures in accessible toilets Colour contrast and lighting in accessible toilets Wall mounted and drop down rails are available. There are baby changing facilities in the adapted toilet.

Accessible Toilet (Ballroom) There are accessible toilets within this venue designated for public use. Location of and access to accessible toilets Features and dimensions of accessible toilets Position of fixtures in accessible toilets Colour contrast and lighting in accessible toilets Wall mounted and drop down rails are available. There is an identical adapted toilet cubicle in the standard female toilet.

Accessible Toilet (Arena) There are accessible toilets within this venue designated for public use. Location of and access to accessible toilets Features and dimensions of accessible toilets Position of fixtures in accessible toilets Colour contrast and lighting in accessible toilets Wall mounted and drop down rails are available.

Accessible Toilet (Ground Floor - Opera House Stallls) There are accessible toilets within this venue designated for public use. Location of and access to accessible toilets Features and dimensions of accessible toilets Position of fixtures in accessible toilets Colour contrast and lighting in accessible toilets Wall mounted and drop down rails are available. There are additional standard toilets on each level of the opera house.

Standard Toilet (Main Concourse- Floral Hall) Availability and Location of Standard Toilets Standard toilets are available. Access to Standard Female Toilets The female toilets are located at the rear of the venue, next to the pavilion. The female toilets are 120m (131yd) from the accessible entrance. Inside the venue, there is level access to the female toilet. Lighting levels are bright. Access to Standard Male Toilets The male toilets are located at the rear of the venue, next to the pavilion. The male toilets are 120m (131yd) from the accessible entrance. Lighting levels are bright. Baby Change Facilities Baby change facilities are not located within the standard toilet.

Standard Toilet (Ballroom) Availability and Location of Standard Toilets Standard toilets are available. Access to Standard Female Toilets The female toilets are located at the rear of the ballroom. The female toilets are 160m (175yd) from the accessible entrance. Inside the venue, there is level access to the female toilet. Lighting levels are bright. Access to Standard Male Toilets The male toilets are located at the rear of the ballroom. The male toilets are 160m (175yd) from the accessible entrance. Inside the venue, there is level access to the male toilet. Lighting levels are bright. Baby Change Facilities Baby change facilities are not located within the standard toilet. There is an identical adapted toilet cubicle in the standard female toilet.

Standard Toilet (Arena) Availability and Location of Standard Toilets Standard toilets are available. Access to Standard Female Toilets The female toilets are located at the rear of the arena. The female toilets are 180m (197yd) from the accessible entrance. Inside the venue, there is level access to the female toilet. Lighting levels are bright. Access to Standard Male Toilets The male toilets are located in the arena bar area. The male toilets are 125m (137yd) from the accessible entrance. Inside the venue, there is not level access to the male toilet. Lighting levels are bright. Baby Change Facilities Baby change facilities are not located within the standard toilet.

Standard Toilet (Ground Floor - Opera House Stallls) Availability and Location of Standard Toilets Standard toilets are available. Access to Standard Female Toilets The female toilets are located at the back of the auditorium. The female toilets are 38m (41yd) from the accessible entrance. Inside the venue, there is level access to the female toilet. Lighting levels are bright. Access to Standard Male Toilets Lighting levels are low. Baby Change Facilities Baby change facilities are not located within the standard toilet. There are additional standard toilets on each level of the opera house.

Additional Information Staff do receive disability awareness / equality training. Documents are not available in Braille. Documents are not available in large print. Registered assistance dogs are welcomed. A member of staff trained in BSL skills is not generally on duty. Plastic cups are available. Plastic cutlery is available. Drinking straws are available on request.