Season Brochure
A copy of our brochure is also available in large print and on audio visual CD, via the website or from the Box Office. It is important that the Box Office staff are notified of your requirements at the time of booking to ensure that suitable seating is allocated and other necessary arrangements made.
Box Office – Booking
The Grand Theatre Box Office is located at the front of the theatre on ground level (Church Street). Our Box Office staff are always happy to assist in ticket transactions or ticket collects outside the box office – please feel free to ask.
Seating and Washrooms
Stalls seats have level access from Corporation Street and Matcham’s Bar. There are nine allocated wheelchair spaces available at every performance. If you have a larger or motorized chair, please state this at time of booking so that we can accommodate you in comfort and safety. There is a new wheelchair-accessible toilet at the rear of the Stalls and a chairlift is available to the Dress Circle for people with restricted mobility, accessible from Matcham Court.
The Lawrence House Studio is fully accessible to wheelchair patrons via a lift from Matcham Court. There is also an accessible washroom.
Induction Loop System and Infra-Red Headsets
An induction loop system is fitted in the Lawrence House Studio and the main auditorium. We have infra-red headsets available for a refundable deposit of £5 per headset; please notify the Box Office of the number required for your party, at the time of booking.
Assisted Dogs
Assisted dogs are welcome; please notify the Box Office at time of booking.
Policy
The Theatre's Disability Access Policy is available to view and/or download on the Reports & Policies' page under 'Ticket Information'.
