Access
2 for 1 Carer Scheme
Disabled patrons can purchase two tickets for the price of one on selected shows as indicated on the website and in the brochure if they are in receipt of one of the following:
1. Middle or Higher Care Component of the Disability Living Allowance.
2. Mobility Component of Disability Living Allowance.
3. Certificate of Visual Impairment.
4. Letter from their hospital of doctor confirming that they are disabled (this must be the original letter and not a photocopy).
5. Higher rate component of Attendance Allowance (Disability Living Allowance for patrons over 65).
Patrons need to supply the Box Office with proof of status (financial information can be removed) to register for 2 for 1 tickets. Once logged they will be able to purchase 2 for 1 tickets for 18 months before having to supply proof again.
Wheelchair Users
Please inform the Box Office at the time of booking seats if you or a member of your party is a wheelchair user so that an appropriate position can be allocated. At present it isn't possible for wheelchair users to book their tickets using the on-line booking system though you can e-mail us at dmh.tickets@leicester.gov.uk with contact details to ensure you are accommodated.
Lift
De Montfort Hall has a lift with access to the first floor Circle bars and Right Circle seats.
Toilets
Toilets for disabled patrons are located both on the ground floor and first floor of De Montfort Hall. As a courtesy to our disable patrons these toilets are secured with a radar key available from a steward for access.
Guide Dogs / Hearing Dogs
We welcome guide / hearing dogs at the hall.
Blue Badge Parking
Blue badge holders can park in the grounds of the hall by booking one of the 20 spaces in advance - simply ring 0116 233 3111 or e-mail the Box Office with your vehicle registration.
Loop System
Patrons using a hearing aid with a 'T' switch can collect a receiver and loop prior to a performance from the cloackroom. These do not need to be booked in advance, but proof of identity will be required.
Questions and Comments
If there is anything you would like to tell us, or if you have any questions regarding your visit to the Hall, please e-mail us dmh.office@leicester.gov.uk and we'll do our best to reply to your points.
Mailing Lists
If you would like to be added to the mailing list for either the large print, audio or braille season brochure, simply e-mail us at dmh.office@leicester.gov.uk stating which is your preferred format, and we'll make sure you're always kept up to date with our events.
