BIRMINGHAM HIPPODROME IS COMMITTED TO ACCESS FOR ALL

TO BOOK ANY OF OUR ACCESSIBLE PERFORMANCES OR FOR MORE INFORMATION PLEASE CALL TICKET SALES ON 0844 338 5000.

The best approach to Birmingham Hippodrome is on Hurst Street, with both bus and rail stations less than half a mile away. Limited parking is available on the adjacent Hurst Street and Thorp Street. The Arcadian Centre Car Park (entrance in Bromsgrove Street) has specially allocated bays with easy access to street level (approximately 150 yards to the theatre entrance).

>> Blind & Visually Impaired
Audio Described Performances Audio Description in theatre is a live verbal commentary on the visual elements of a production as it unfolds. The description gives only the essential information that a visually impaired patron might miss

Touch Tours
For every Audio Described performance we do, we have a Touch Tour that precedes the show. Touch Tours must be booked in advance through our Ticket Sales. The times stated in this brochure are the performance times. Times for the Touch Tours will be confirmed on booking. Our Touch Tours allow visually impaired patrons the opportunity to familiarise themselves with the set, props and costumes

Assistance Dogs
If you have an assistance dog, please advice Box Office at the time of booking and they can then allocate the most appropriate seating for you or make adequate provision to care for your dog during the performance.

>> Deaf & Partially Deaf
BSL Sign Language Interpreted Performances Sign Language is a visual means of communicating using gestures, facial expression and body language. Within Britain the most common form of Sign Language is called British Sign Language (BSL). Seats are assigned close to the signer.

Captioned Performances
Captioning is similar to television subtitling and gives deaf, deafened and hard of hearing people access to live performances. The actors’ words appear on a display unit at the same time as they are spoken or sung. Speaker names, sound effects and off stage noises are also shown. Please note: when booking please ask for seats suitable for seeing the captions. It is best to book seats for Captioned Performances via Ticket Sales rather than online.

>> Hearing Assisted Facilities
Receivers are available for our infrared amplification system from Customer Services with a £5 deposit.

» Impaired Mobility
Limited lift access to all front of house areas, main auditorium, Patrick Centre and hospitality areas.

Wheelchair users have easy access via automatic doors to the right of our Hurst Street entrance. Wheelchair positions located in most areas of the auditorium and positions available in the Patrick Centre.

Accessible unisex and ambulant disabled toilets are available on all levels.

Refreshments are available in our Café bars on Levels 1, 2 & 3 with low level counter service. StageSide (on Thorp St) and The Hippodrome Restaurant on Level 3 are all easily accessible and interval drinks can be pre-ordered at any bar.

We recommend that wheelchair users and patrons with impaired mobility use the car park located on Thorp Street. This is directly opposite our stage door and will provide the easiest access to the theatre.

» Babies & Children
The theatre strongly advises no admission for children under three, except for productions as advised by a ticket sales assistant. We consider Pantomime to be suitable for ages 3 plus and most ballets for 5 plus. In accordance with licensing requirements every person entering the auditorium must be in possession of a valid ticket. Baby changing facilities are available on Level 2.

For further information or feedback on our access facilities, please contact Liz Leck on 0121 689 3064 or email accessonline@birminghamhippodrome.com.