Access Information

Free Companion / Assistance Scheme Cadogan Hall has a range of services to assist disabled customers including a provision for wheelchair users in the stalls.

Companions of disabled customers are entitled to a free seat when assisting disabled customers at Cadogan Hall.

Please note that companion seats not sold 48 hours prior to any given performance will be released for general sale.

Wheelchair Users

If you use a wheelchair and wish to transfer to a seat, we regret we may not be able to provide a member of staff to help you physically. However, we will arrange for your wheelchair to be taken away and stored.

A lift is located to the right once inside the Box Office reception allowing access to a lowered Box Office counter.

Foyer areas are on the same level as the Box Office, and the Foyer Bar (Caversham Room) is accessed via a wide access lift. A member of staff can help you with your requirements.

Stalls within the auditorium are via a wide access lift as are adapted toilet facilities.

Customers with Hearing Requirements

The Box Office counter is fitted with a loop system to aid customers with any hearing impairment.

The auditorium is fitted with an infra-red amplification system. This is not the same as a Loop System so switching your hearing aid to ‘T’ is not sufficient. You will need to use an amplification aid.

Customers with Sight Impairment

Guide dogs are welcome to access the Hall and auditorium but please do let us know prior to arriving at the Hall so we may make any special arrangements if necessary.

We produce CD versions of our season brochures. To request a free copy please call the Box Office and ask to be added to our list.

‘Touch / Familiarisation’ tours can be arranged, and we have a Unisex accessible toilet on all levels except Gallery.