Access Guide
Information
Patrons with specific access or seating requirements should book with the Box Office direct on 020 7395 5408. Bookings for specific seats should be made early to avoid disappointment. Bookings and enquires can also be taken by email at access@stmartinstheatre.co.uk.
Patrons with disabilities
We have prepared a Visual Story for children and young adults with sensory sensitivities. It is intended to help them prepare for a new experience and to become familiar with the new surroundings.
Patrons with walking difficulties
The St Martin's Theatre is located in West Street. It is situated next to the Ambassadors Theatre and opposite the Ivy Restaurant. There are 3 shallow steps from the pavement to swing doors through to the foyer, where you will find the box office to your left and a souvenir kiosk to your right. There are 5 steps to the back of the dress circle auditorium, where there are two steps between rows. All staircases have handrails and are highlighted. Access to the Stalls and Upper Circle are not suitable for patrons with walking difficulties.
Hearing-impaired patrons
There is an infrared system working throughout the auditorium with both loop and conventional type headsets. Headsets must be booked in advance and a deposit is required. Upon arrival, please speak to a member of staff to receive your headset. Occasionally, performances are Captioned and Sign Interpreted.
Guide dogs
Guide dogs and hearing dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking. Some performances are Audio Described.
Wheelchair access
Wheelchair access is via a removable ramp through the main entrance - staff will be available to assist. There are two spaces for wheelchairs, one in Box C and one in the dress circle. In Box C, the wheelchair will be raised on a small platform to enable the patron to see over the parapet. It is possible to transfer from a wheelchair to an aisle seat in the dress circle.
Drinks
All of the bars are accessed via stairs. Drinks in plastic cups may be taken into the auditorium.
Adapted toilets
There is an adapted toilet on the dress circle level. Access is via the entrance on Tower Court. Please ask a member of staff, who will be happy to assist with access to the adapted toilet facilities.
Toilets
There are Ladies and Gents toilets on every level of the theatre.
Underground access
The nearest underground station is Leicester Square Station. For detailed travel planning information, please visit the Transport for London Journey Planner.
Rail access
The nearest overground station is Charing Cross Station. For detailed travel planning information, please visit the National Rail Enquiries Journey Planner.
Bus access
Nearby bus stops on Charing Cross Rd, serviced by the following buses: 14, 19, 22, 24, 29, 38, 40, 176 For detailed travel planning information, please visit the Transport for London Journey Planner.
Parking
The Q-Park Car Park in Newport Place offers a 50% discount to theatregoers on production of a properly validated parking ticket and theatre ticket. Tickets may be validated upon request, please speak to a Theatre Manager.
