Access Guide
Tickets & Seating
Patrons with specific access or seating requirements should purchase a standard ticket and then contact us at the venue directly so that we can reserve a suitable space for you in the auditorium. Carers do not need to buy a ticket but please inform us in advance if a carer will be accompanying you.
Please note that we only reserve seats for registered disabled patrons.
When you contact us, please provide proof of your disability, this is so that we can reserve seating priority for those patrons who genuinely have special requirments. In this way we can also add you to our Access List so that if you attend future events at Union Chapel you just need to contact us in advance with your name, event you are attending, if you will bring a carer and any update on your requirements.
Union Chapel office: events@unionchapel.org.uk / 0207 226 1686 (Mon-Fri, 9.30am-6pm). We can accommodate up to 6 wheelchair users and most other requirements, but if in any doubt just get in touch before you buy your tickets as well.
Inside the Chapel all seating is unreserved in fixed pews, allocated on a first come first served basis. Leg room can be a little tight so it you would benefit from an asile seat please contact us in advance and we can reserve space for you.
Lighting
Please be aware the corridors can appear dimly lit in the evenings.
Stage lighting, which can include LED lighting, will be used for all concerts. Tealights (small candles) are also used for all concerts around the edge of the auditorium balcony.
Building Access
Access is via the main entrance on Compton Terrace (N1 2UN). There are 3 stone steps at the main entrance. If you require ramped access please contact the office in advance so that we can have the ramp ready for you, door staff will also be on hand to provide assistance.
Please note that until the end of 2011 there is scaffold in place at the front of Union Chapel which extends out onto the pavement.
Due to the nature of the building please be aware that the corridors and doorways are often tight or narrow with dim lighting and the floor surface can be uneven. Stewards are on hand to provide assistance but if this might be a significant hindrance we would recommend bringing a career. Carers do not need to buy a ticket but please inform us in advance if a carer will be accompanying you.
Union Chapel office: events@unionchapel.org.uk / 0207 226 1686 (Mon-Fri, 9.30am-6pm).
Toilets
There is one wheelchair accessible toilet located on the ground floor, accessed from the righthand side of the stage in the Chapel. This area is the section reserved for wheelchair users for convenience.
For backstage/rehearsal access the accessible toilet is accessed from the courtyard.
Bar access
The bar is located on the first floor via the door on the lefthand side of the stage. There is one 8 inch step as you come out of the chapel (no ramp) and then a stairlift; please ask a member of staff for assistance operating. There is a longer alternative route avoiding this step is available, please ask a member of staff if you require assistance.
Although there is a no alcohol policy in the Chapel, we can make exceptions when it is not practical for a customer to reach the bar. Please contact the office in advance to make arrangements.
Union Chapel office: events@unionchapel.org.uk / 0207 226 1686 (Mon-Fri, 9.30am-6pm).
Parking
Union Chapel dosen't have its own car park or disabled parking bay, but given that the parking restrictions in our area this is not normally an issue.
Please check full details on disabled parking in Islington on the Islington Council website.
Public Transport
Union Chapel is approx. 200m from Highbury & Islington station, served by the Victoria line, the London Overground and mainline train services. Only platforms for London Overground lines are accessible by wheelchair.
For detailed travel planning information, please visit Transport for London journey planner.
