All disabled booking are through the venues official ticket agent, The Ticket Factory. For venue accessibility, please click here.
All visitors with disabilities wanting to purchase tickets for events at the Arena Birmingham are advised to call the Ticket Factory dedicated ticket line on 0800 640 5001. They are from 9am to 7pm Monday to Friday and 9am to 5pm Weekends and Bank Holidays.
Arena Birmingham take customers access need very seriously and are proud of the developments they have made to make online bookings possible for disabled people. In conjunction with the venue’s ticket agent, The Ticket Factory, they have launched a new registration scheme for disabled customers which will result in your access requirements being linked to your account and allow you to choose the right access online for all accessible bookings via The Ticket Factory, to register; please click here.
